FAQs
About My Flowers
Glowers bouquets are created using fresh, florist-grade blooms
chosen for their beauty, quality, and freshness. Each arrangement is
thoughtfully designed by hand using premium flowers, seasonal
elements, and carefully selected wrapping — creating bouquets that feel
a little more special than your everyday grocery store flowers.
Ordering
At checkout, you can select shipping, local delivery, or pickup.
Orders are prepared with care and fulfilled on a weekly schedule.
All orders placed by Wednesday at 12 PM EST are fulfilled the same weekend.
Orders placed after this time will be scheduled for the following weekend.
NOTE: The standard order cutoff does NOT apply to current seasonal sales.
For shipped orders, arrangements are sent out within 24 hours of being prepared to ensure freshness.
Local Delivery
Where do you offer delivery?
Local delivery is available within select Atlanta areas:
Midtown, Buckhead, Chamblee, Sandy Springs, and Brookhaven.
Can I request delivery outside of these areas?
If you need delivery outside of these neighborhoods, feel free to reach out after placing your order. I’ll always try my best to accommodate when possible.
Additional delivery fees may apply depending on distance.
How do I select local delivery at checkout?
To request local delivery, select “Ship” at checkout and enter your delivery address.
Once your address is entered, delivery options will appear if it’s available for your area.
If you don’t see the local delivery option, it simply means your address is currently outside of the delivery range.
When are deliveries made?
Deliveries take place on Saturdays within your selected time window.
Can I reschedule my delivery?
Rescheduling is allowed within the same service window (same weekend).
Requests outside of this window may not be honored.
What if I miss my delivery time?
Due to the nature of fresh flowers, you must arrange to receive your order within 24 hours of your original delivery time.
This may require rescheduled delivery, pickup, or shipping at an additional cost.
Pickup
Where is pickup located?
Pickup takes place in Buckhead, Atlanta.
The exact location will be shared during scheduling.
When can I pick up my order?
Pickup is available on Sundays within your selected time window.
Can I reschedule my pickup?
Rescheduling is allowed within the same service window (same weekend).
Requests outside of this window may not be honored.
What if I miss my pickup time?
Due to the nature of fresh flowers, you must arrange to receive your order within 24 hours of your original time.
This may require rescheduled pickup, delivery, or shipping at an additional cost.
Pickup & Delivery Scheduling
How do I schedule my time?
If you selected local delivery or pickup at checkout, you’ll receive a confirmation email with a link to schedule your time.
When should I schedule?
Please schedule within 24 hours of placing your order to secure your preferred time.
What happens if I don’t schedule?
Orders will not be prepared until a time has been selected.
Shipping
Do you offer shipping?
Yes—shipping is available at checkout.
Do I need to do anything after ordering?
No additional scheduling is required for shipped orders.
Timing & Special Requests
What if I need my order sooner?
If you’re working with a tighter timeline, feel free to reach out after placing your order. I’ll always try to accommodate when I can.
Rush fulfillment may be available depending on timing and may include an additional fee.
Custom Orders
Do you offer custom bouquets?
Online custom options are coming soon.
In the meantime, feel free to reach out through the contact page for special requests.
Refunds & Policies
Do you offer refunds?
Due to the nature of fresh flowers, all sales are final.
However, if you’re unhappy with your order, please reach out and I’ll do my best to make it right.